Zo-lucky Complaints
Some online companies may scam online buyers by presenting a product that is not what is shown in the pictures. The quality or color of fabric may not be as described. Too many people have reported this type of scam, where they did not receive a product that was similar to the pictures they saw. Zo-lucky by some of their customers seems to be one such company. Their customers complain about the quality or color of the product, and sometimes they receive another parcel or product they had not even ordered.
Zo-lucky offers different products for women, like coats, shoes, bags, and dresses. Customers should be satisfied with the quality of these products and the unique material they are made of. Some customers have had a good shopping experience with Zo-lucky, sharing that they received their order on time with good quality. Zo-lucky is in the top 5 for women clothing according to some customers. ..
People in the complaint center said that they did not respond to customers after selling the product. Zo-lucky sells many other food items and stainless steel, but the reviews for their website are not good. That may help another person to trust them and buy a product from the website. The company return and refund policy is also not good like if a customer buys a product, then for claiming for return product should not be used and not be damaged. The product should be in a similar packaging that was original, then it is almost impossible to get the total amount back.
Customers Complaints
- The product is not working as it should.
- The customer is not getting the expected results from the product.
- The customer is unhappy with the quality of the product.
The company does not deliver good quality products and the time of parcel delivery is too much it may take a month to deliver your parcel. They do not offer reasonable refund or return policy. If a person makes an order, they mention that this is from China but originally, its destination may change. If a customer buys a product first, they do not deliver it and when it is delivered it would be of bad quality and will be received almost after a month. They do not reply to the emails sent by the customers. After requesting a refund, they ask the buyer to send the parcel to China and it would be delivered from another country. It takes too many costs to get a refund for a product that was not good.
Zo-lucky is a company that provides returns for products purchased online. If you have not used the product and would like to return it, you can do so by contacting Zo-lucky. ..
If you have a product that you would like to return or a refund for, you can do so by submitting a request through your account or by asking for help from the service center on your website. After submission of the request, it will be reviewed and if it approves then the customer will get a return.
There is no one-size-fits-all answer to this question, as the answer will depend on the specific circumstances of each case. However, some people have accused Zo-lucky of being a scam website, based on their experiences with the website.
Some people reported that they did not receive their parcel after ordering. The company does not help its customers. When a customer asks for a return, they do not reply at first, if they reply to the customer then they will delay it until the dispute date would end. There will always be a time limit to ask for a return after the date the policy will automatically canceled.
Yes, Zo-lucky does have a return policy.
Zo-Lucky provides a return and exchange policy for their customers. Customers can ask for a return within 30 days after the latest parcel was received by them. If the customer is not satisfied with his product, he has to contact Zo-Lucky’s website at Contact us or Online chat with us option. The company will then provide them return or refund whatever they want, after reviewing the request.
Zo-lucky accepts Visa, Mastercard, American Express, and Discover cards. ..
Zo-lucky offers its customers the option to make payment through their credit cards. These are the methods by which customers can pay for the product. ..
