Specifics of O’Reilly’s return policy:
All items, with the exception of custom-made or altered items, can be returned within 90 days of purchase. A receipt is required for every return. If a consumer returns an item without a receipt, they will be issued a merchandise credit for the item’s current selling price. There is a 10% restocking fee for all returned items. When returning an item, the client is liable for the postage charges. ..
What items are returnable?
If you have an O’Reilly order and it is not yet delivered, please contact us so we can process a return for you. If the order is returned within 90 days of purchase, we will process a return for you and credit your account.
Custom orders and special orders are not returnable. Damaged or defective items are guaranteed a full refund.
What items are non-returnable?
-Tickets to events -Trip vouchers -Memberships to other organizations -Donations to charity
Custom and special ordersElectrical parts and equipmentAutomotive parts and equipmentConsumable products such as oil, antifreeze, brake fluid, etc.Parts that have been installed or usedGift cards
How to return an item to O’Reilly?
O’Reilly offers a simple and easy way for customers to successfully return any item. If you have any questions, their team is more than happy to help. The main criteria for returning an item are that it must be in the exact condition that it was received, and you also need to include the original receipt or packing slip with your return. If the original receipt is unavailable, no problem - they can still process your return as long as you have a valid form of ID.
The store does not offer returns on certain items, such as electrical or special orders. However, if you have any questions about their return policy, their team is always happy to help.
How to exchange an item at O’Reilly?
If you’re not happy with your recent purchase, you can try to return it for something more to your liking or get a refund. All you need to do is bring the item and your original receipt to your local O’Reilly store. ..
Items bought online cannot be returned by mail but can be exchanged for another similar item of approximate value. If you received an item that is not as described, or if the packing slip you received with your order does not match the description on the website, you can exchange it for a similar item at a store near you. Make sure to include your original receipt with your exchange, so that they can process it quickly.
If you’re returning an item, we recommend that you do so in person. O’Reilly does not offer a return policy by mail.
- What are the specific questions that you would like to ask O’Reilly about his return policy?
- How can I contact O’Reilly if I have any questions about his return policy?
- What is the process for returning a product?
- How long does it take to receive a refund or replacement for a product?
How do I return an item? ..
You can return an item from O’Reilly’s website by phone or online.
If you are unhappy with your purchase of an O’Reilly book, you can return it within 30 days for a full refund. ..
O’Reilly’s guarantees that all items bought at their store can be returned for a full refund, even after ninety days. The item must be in perfect working order and come with all of its original packaging and accessories. ..
Yes, you can return online purchased items via mail. ..
O’Reilly’s online store does not offer a return policy for purchases made through their website.
Some retailers require a receipt for returns, while others do not. It is always best to check with the retailer before making a return. ..
If you have any problems with your returns, it can be very helpful to have your O’Reilly’s receipt available. This document can help you if there are any issues.
When you purchase a gift card at a store, the card cannot be returned for cash or store credit.
If you are unhappy with an item you have purchased from O’Reilly, no matter how long you’ve had it or what condition it is in, you can always return it to us. There are a few restrictions, however, so be sure to read through our policy before starting to return items. ..
