Nike has a number of different ways to market its products, each with its own advantages and disadvantages. Some customers may have a bitter experience with Nike products because they are not available in their size, or the product is not what they expected. Additionally, some customers may have a bad experience with Nike products because the product does not meet their expectations.

Nike offers a simple return and refund policy for all its customers around the world that is the reason Nike has a customer loyalty of 82%.

Nike Refund Policy:

Nike provides a 60-day return policy on all the purchases made from Nike.com, Nike apps, and all Nike stores around the world. You can return the products bought (except some items) within 60 days for any possible reason, even if you’ve worn or used them. There is an exception to Nike’s return policy: You have to return AppleCare+ and Apple watch Nike within 14 days of the delivery date if you want to claim a refund. ..

According to Nike Refund Policy Following are the Products that cannot be returned:

Nike clearance stores do not offer refunds on products that have been purchased. ..

Gift cards are non-refundable.

Products that are labeled as non-returnable are not refundable. ..

Nike provides a user-friendly refund policy that allows you to return any product within 30 days but no more than two years. If you purchase an item from one of Nike’s retail stores, simply provide the receipt to return the product and receive a refund. You don’t need to provide the receipt to receive your refund if you are already a Nike member, or if you have an email address that can process refunds.

Nike.com provides a refund for online purchases, regardless of whether you return the product or not. You can exchange your purchase within 60 days by visiting a nearby Nike retail store or by contacting the customer support team.

If you have a Nike product that you would like to return, please follow these instructions:

  1. Contact Nike customer service at 1-800-Nike or go to nike.com/returns for more information.
  2. Include your order number, name, address, and phone number on the return form.
  3. Ship the product back to Nike using a prepaid shipping label or box and include the original packing materials and any documentation that was included with your purchase (such as warranty cards).
  4. Once Nike has received the product, it will process the return and send you an email notification with a refund code. Refunds may take up to 10 days to show in your account, but can be received in 24 hours if payments were made with a Nike gift card or product voucher. ..

You can also return or exchange a gift you bought online from Nike.com. Take it to Nike retail store and get in-store credit for your next purchase or you can exchange it.

Frequently asked questions 

Yes, you can return any item purchased from Nike retail store within 30 days of the purchase date for a full refund. ..

If you have a Nike product that you no longer want, you can take it to any Nike store and have it exchanged or refunded. ..

No, you do not need a receipt to return the product at Nike retail store.

-Contact Nike customer service by phone at 1-800-Nike (1-800-622-6837) and provide your name, order number, and the reason for your return. OR -Visit a Nike retail store and present your original receipt or other proof of purchase. ..

If you are a Nike member and your email address is available, you can have a full refund of your original payment.

Nike will still be able to process your return even if you do not provide the receipt or membership information. The company will give you a store credit for the current price of the product and also help you with an exchange.

If you have a valid claim, you can check the status of your claim by visiting our website or calling our customer service number. ..

The Nikecalims.com website provides a status report on whether or not your claim has been approved.

It takes about four days for the funds to appear in a bank account.

Nike will refund your original amount within two working days and notify you with an email once the refund is issued. Bank may take up to 10 days to process and show your funds in your account.

If you are unable to pick up your online order from Nike retail store, you may be able to receive a refund.

Nike will provide a full refund to you if you were not able to pick up the product within 30 days.